TY - BOOK AU - Bradberry, Travis AU - Greaves, Jean TI - Emotional Intelligence 2.0 SN - 9780974320625 U1 - 152.4 PY - 2009///] ©2009 CY - San Diego, CA : PB - TalentSmart KW - Emotional intelligence KW - Psychological aspects N1 - The journey -- The big picture -- What emotional intelligence looks like: understanding the four skills -- Digging in: an action plan to increase your EQ -- Self-awareness strategies -- Self-management strategies -- Social awareness strategies -- Relationship management strategies -- Epilogue: Just the facts : a look at the latest discoveries in emotional intelligence -- Discussion questions for reading groups N2 - "Knowing what emotional intelligence is, and knowing how to use it to improve your life, are two very different things." --Publisher ER -