TY  - BOOK
AU  - Christensen, Clayton M
TI  -  The innovator's dilemma : : when new technologies cause great firms to fail 
SN  - 9781633691780
U1  - 658.4063 
PY  - 2016///
CY  - Boston, Massachusetts : 
PB  - Harvard Business Review Press
KW  - Creative ability in business
KW  - Industrial management
KW  - Customer services
ER  -