Operations management : policy, practice and performance improvement / Steve Brown ... [et al.] - Oxford ; Boston : Butterworth-Heinemann, 2001. - 439 p. : ill. ; 25 cm. Includes bibliographical references and index. ISBN: 075064995X LCCN: 2001270019 Nat. Bib. No.: GBA1-Y2241 Subjects--Topical Terms: Production management. LC Class. No.: TS155 / .O59 2001 Dewey Class. No.: 658.5