Introduction
Part 1: Getting Started
Chapter 1: What do I do first?
Jump start
Why are you speaking?
Why are you speaking?
Mental preparation
Now what?
Chapter 2: Audience analysis
Demographics: statistical characteristics
Psychographics: attitudes, values, and interests
Situation
Chapter 3: Finding information to support your ideas
What information do I include?
Sources of information
Types of data
Part 2: Putting The Pieces Together
Chapter 4: Putting the pieces in order
Chronological pattern
Spatial pattern
Topical pattern
Cause-and-effect pattern
Problem-solution pattern
Value or importance pattern
BLUF or inverted-pyramid pattern
Symposium style
Chapter 5: Creating an outline
Outline format rules
Scramble-message exercise
Chapter 6: Creating an introduction
Tips for a successful introduction
Goals for your introduction
Techniques that get attention
Chapter 7: Building a powerful conclusion
Avoid conclusion pitfalls
Goals for your conclusion
Conclusion techniques
Observe and improve
Chapter 8: Using notes
Why should I use notes in addition to my slides?
Preparing your notes
Practicing with your cards
Using card during the presentation
Chapter 9: Creating great slides
Two words of warning
Templates
Fonts
Wording
Images
Transitions
Using your slides with style
Word about rules
Part 3: Stand And Deliver
Chapter 10: Dealing with anxiety
Stage fright
Methods to combat fear while preparing
Methods to combat fear on the day of your presentation
Chapter 11: Are you listening?
Listening distractions
Listening strategies
Listening facts
Chapter 12: Keep the audience interested by using your voice
Using your voice
Using language
In addition
Chapter 13: Nonverbal communication
Elements of nonverbal communication
Determining nonverbal cues
Top ten negative nonverbal cues
Final word on nonverbal communication
Chapter 14: Where shall we meet?
Location, location, location
Large-room arrangements: fifty participants or more
Midsized-room arrangements: eight to forty people
Small-room arrangements
Room size and shape
Hygiene factors
Chapter 15: Are there any questions?
When to take questions
Techniques for fielding questions
How to improve your answering skills
Part 4: Special Situations
Chapter 16: Webinars and online presentations
Webinars and teleconferences
Preparing to lead a program
Preparing your slides
Day before your class
- Day of your class
After the session
Chapter 17: Special occasions
Offering a toast at a wedding, retirement, or birthday celebration
Eulogies
Campaign speeches
Making an introduction
Chairing a meeting
Chapter 18: Presenting as a team
Why use a team of speakers?
Preparing for a group presentation
Presenting as a group
Chapter 19: Stuff happens
Risks you can avoid
Risks you can prepare for
Emergencies
Disasters
Serendipity
Answer key
Tips from the pros bios
Index